According to IR.L2-3.6.2, how should organizations manage security incidents?

Organizations should manage security incidents by tracking, documenting, and reporting them to both internal and external authorities. This approach is critical for several reasons. First, tracking incidents allows organizations to understand the frequency, nature, and impact of security issues over time, which can inform future security strategies and response plans. Documenting incidents provides a historical record that can be useful for identifying patterns and vulnerabilities, as well as ensuring that lessons learned are applied to prevent future incidents.

Reporting incidents to internal authorities is essential for maintaining organizational awareness and ensuring that all relevant personnel are informed and can take appropriate action. Involving external authorities is also important, particularly in cases where legal or regulatory obligations to disclose breaches exist. This comprehensive management of incidents aligns with best practices in cybersecurity, allowing organizations to mitigate risks, comply with regulations, and improve overall security posture.

The other options suggest inadequate or flawed approaches to incident management, such as treating incidents solely as financial issues, outsourcing incident handling completely, or failing to report incidents altogether, which would undermine the ability to learn from and respond to security challenges effectively.